FedEx Customer Survey


Dear Valued Customer,

FedEx is inviting you to fill in a short survey regarding your shipping and general needs. Your response is very important to us and will help us serve you better. We would like to get your opinion on your general attitude, not specifically on FedEx offerings.

It takes about 1 minute to complete the survey.  Thank you for your participation in advance.



Q1. Are you the person that selects the shipping carrier your company uses and or that negotiates rates and signs contracts with shipping carriers?
Yes
No

Q2. On a scale of 1 to 10, where 1 is Not at all Important and 10 is Extremely Important, how important are the following items when choosing a shipping company?  (Please select one response for each statement.)
1-- Not at all Important 2 3 4 5 6 7 8 9 10-- Extremely Important
Giving you an integrated shipping solution for your eBay and or Amazon business
Having convenient drop off locations for express shipments
Is a company brand that impresses your customers
Offering points/loyalty programs
Having drivers / couriers that go out of his/her way for you / your business
Offering same day ground pickups
Having the fastest ground delivery services
Sales representative knowledge
Giving you confidence the package will arrive safely
Having solutions designed for small businesses


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